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shipping policy

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Thank you for choosing Tiara for your shopping needs. We aim to provide you with the best shopping experience possible. Please review our shipping policy below:

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Shipping Process

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Orders are typically processed and shipped within 1-2 business days from the date of purchase, unless otherwise stated. We offer standard and expedited shipping options. Shipping costs and delivery times may vary based on your location and chosen shipping method. Once your order is shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery. 

 

Delivery Times

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Delivery times may vary depending on the shipping method selected and your location. Estimated delivery times will be provided during the checkout process. Please note that unforeseen circumstances such as weather delays or carrier issues may impact delivery times. We appreciate your patience in such situations.

 

Return Policy

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We accept returns within 7 days of the delivery date. Returns will only be accepted for damaged or defective products. Please contact our customer service team with photo evidence of the damage within 7 days of receiving your order to initiate the return process. Products must be unused and in their original packaging to be eligible for return. We reserve the right to refuse returns that do not meet these criteria. To initiate a return, please contact our customer service team at +91 9400433570 to receive a Return Merchandise Authorization (RMA) number.

 

No Returns After 7 Days

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Returns will not be accepted after 7 days from the delivery date. It is important to inspect your order upon delivery and notify us promptly of any issues.

 

Basic Return Policies

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Customers are responsible for return shipping costs unless the return is due to our error. Refunds will be issued to the original form of payment once the returned product is received and inspected. Please allow up to 7 working days for the refund to be processed. Refunds may take longer to process during busy periods. In the case of exchanges, please contact our customer service team to arrange for the exchange of your product.

 

International Shipping

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For international orders, additional customs fees, taxes, and duties may apply. These fees are the responsibility of the customer and are not included in the product or shipping costs. Please be aware of your country's import regulations and fees before placing an order.

 

Contact Us

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If you have any questions or concerns regarding our shipping or return policies, please don't hesitate to contact our customer service team at ceo@tiara.co.in . We are here to assist you.By placing an order with Tiara, you agree to adhere to the terms and conditions outlined in this shipping policy. We appreciate your business and look forward to serving you again in the future.

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Note: Tiara reserves the right to update or modify this shipping policy at any time without prior notice. Please review the policy periodically for any changes.

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